With the rapid growth of rideshare platforms like Uber and Lyft, many riders now have more options than ever when it comes to getting around town. But as the convenience of app-based rides grows, so do questions around safety. Are traditional taxis safer than rideshares—or is it the other way around? The answer depends on several factors, including regulation, driver vetting, and access to support during emergencies. Here’s a breakdown of what the data and policies show.
Driver Screening and Licensing
Taxis:
Taxi drivers are typically required to undergo rigorous background checks, fingerprinting, and regular drug testing depending on city regulations. In New York City, for example, the Taxi and Limousine Commission (TLC) mandates a multi-step vetting process that includes a commercial license and defensive driving training. Additionally, most cities require a clean driving record and criminal background check through official state or FBI databases.
Rideshares:
Rideshare companies also conduct background checks, but they often rely on third-party services that screen for criminal history and driving violations—without fingerprinting. While this speeds up onboarding, it may miss certain red flags. Some cities have pushed for tighter oversight, but policies vary widely depending on local laws.
Vehicle Safety Standards
Taxis:
Licensed taxis must meet regular vehicle inspections, usually every 6 to 12 months. Vehicles are often equipped with a taxi meter, panic buttons, GPS tracking, and in some cases, a partition for passenger protection.
Rideshares:
While Uber and Lyft require drivers to maintain vehicles in good condition, the inspection standards may not be as frequent or standardized. Vehicles tend to be newer and more comfortable, but the lack of city-enforced inspections may introduce inconsistency.
Emergency Response and Support
Taxis:
Taxi systems generally operate under city oversight. If something goes wrong, passengers can contact the local taxi commission or city hall for formal support. Medallion numbers, receipt data, and driver IDs make it easier to file a complaint.
Rideshares:
Rideshare apps offer real-time tracking, in-app emergency buttons, and the ability to share your trip with others. Uber’s Safety Toolkit provide users with tools to contact 911 or a safety agent instantly.
However, riders often express frustration with delayed support responses or difficulty escalating serious issues. Unlike taxis, rideshare drivers are not licensed professionals and don’t operate under the same municipal regulations.
Incident Data and Statistics
According to Uber’s most recent safety report, there were 3,824 reports of sexual assault in 2019 and 2020 combined—over 100 of which involved serious physical harm. While this represents a small fraction of total rides, it raised national concern. Comparable data for taxis is harder to find because incidents are often managed locally without standardized national reporting.
The Journal of Transport & Health published a 2020 study suggesting rideshare-related fatalities have increased, in part due to increased congestion and more vehicles on the road.
So, Which Is Safer?
There’s no universal answer. Taxis tend to be safer in terms of regulatory oversight, formal driver screening, and structured complaint resolution, while rideshares offer better real-time tracking and in-app safety tools. Ultimately, safety comes down to situational awareness, the city you’re in, and your personal comfort level.
Tips to Stay Safe No Matter What You Choose
- Always verify the vehicle license plate and driver ID.
- Sit in the back seat and wear your seatbelt.
- Share your ride details with a friend or family member.
- Trust your instincts—if something feels off, don’t get in.
Conclusion
Both taxis and rideshares have strengths and risks when it comes to safety. If you prioritize regulatory oversight and direct city accountability, taxis may be the better choice. If app-based control and tracking matter more, rideshare platforms might fit your needs. Regardless of which you choose, staying informed and alert remains the best strategy for a safe journey.
